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When Things Go Wrong

We know that things sometimes go wrong. You will find information here if you have a complaint or concern that you wish to raise with us. The guidance on this page also relates to parents who may wish to complain about SEND provision for their child.

Whilst we always try to get everything right first time, we know that things go wrong occasionally. It is always best to raise concerns with us so we can improve learning for all our pupils. We have designed our complaints process so that you have good opportunity to make sure your concerns are heard. Please follow the guidance attached to help us help you.

Christ Church Multi Academy Trust Complaints Policy